Last Reviewed: September 7, 2021
1. Introduction.
ShadeAIO (“Company” or “We”) respects your privacy and is committed to
protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you or that
you may provide when you visit the website https://shadeaio.com (our
“Website”) and our practices for collecting, using, maintaining, protecting, and
disclosing that information.
This policy applies to information we collect:
On this Website.
In email, text, and other electronic messages between you and this
Website.
Through mobile and desktop applications you download from this
Website, which provide dedicated non-browser-based interaction
between you and this Website.
When you interact with our advertising and applications on third-party
websites and services, if those applications or advertising include links
to this policy.
Any other sources.
It does not apply to information collected by:
Us offline or through any other means, including on any other website
operated by Company or any third party (including our affiliates and
subsidiaries); or
Any third party (including our affiliates and subsidiaries), including
through any application or content (including advertising) that may link
to or be accessible from or on the Website.
Please read this policy carefully to understand our policies and practices
regarding your information and how we will treat it. If you do not agree with
our policies and practices, your choice is not to use our Website. By
accessing or using this Website, you agree to this privacy policy. This policy
may change from time to time (see Changes to Our Privacy Policy). Your
continued use of this Website after we make changes is deemed to be
acceptance of those changes, so please check the policy periodically for
updates.
2. Children Under the Age of 18.
Our Website is not intended for children under 18 years of age. No one under
age 18 may provide any personal information to or on the Website. We do not
knowingly collect personal information from children under 18. If you are
under 18, do not use or provide any information on this Website or through
any of its features, register on the Website, make any purchases through the
Website, use any of the interactive or public comment features of this
Website, or provide any information about yourself to us, including your name,
address, telephone number, email address, or any screen name or user name
you may use. If we learn we have collected or received personal information
from a child under 18 without verification of parental consent, we will delete
that information. If you believe we might have any information from or about a
child under 18, please contact us at our website.
California residents under 16 years of age may have additional rights
regarding the collection and sale of their personal information. Please see
Your California Privacy Rights for more information.
3. Information We Collect About You and How We Collect It.
We collect several types of information from and about users of our Website,
including information:
By which you may be personally identified, such as name, postal
address, e-mail address, telephone number, social security number or
other similar information (“personal information”);
That is about you but individually does not identify you; and
About your internet connection, the equipment you use to access our
Website, and usage details.
We collect this information:
Directly from you when you provide it to us.
Automatically as you navigate through the site. Information collected
automatically may include usage details, IP addresses, and information
collected through cookies, web beacons, and other tracking
technologies.
From third parties, for example, our business partners.
4. Information You Provide to Us.
The information we collect on or through our Website may include:
Information that you provide by filling in forms on our Website. This
includes information provided at the time of registering to use our
Website, subscribing to our service, posting material, or requesting
further services. We may also ask you for information when you enter a
contest or promotion sponsored by us, and when you report a problem
with our Website.
Records and copies of your correspondence (including email
addresses), if you contact us.
Your responses to surveys that we might ask you to complete for
research purposes.
Details of transactions you carry out through our Website and of the
fulfillment of your orders. You may be required to provide financial
information before placing an order through our Website.
Your search queries on the Website.
You also may provide information to be published or displayed (hereinafter,
“posted”) on public areas of the Website, or transmitted to other users of the
Website or third parties (collectively, “User Contributions”). Your User
Contributions are posted on and transmitted to others at your own risk.
Although we limit access to certain pages, please be aware that no security
measures are perfect or impenetrable. Additionally, we cannot control the
actions of other users of the Website with whom you may choose to share
your User Contributions. Therefore, we cannot and do not guarantee that your
User Contributions will not be viewed by unauthorized persons.
5. Information We Collect Through Automatic Data Collection Technologies.
As you navigate through and interact with our Website, we may use automatic
data collection technologies to collect certain information about your
equipment, browsing actions, and patterns, including:
Details of your visits to our Website, including traffic data, location data,
logs, and other communication data and the resources that you access
and use on the Website.
Information about your computer and internet connection, including your
IP address, operating system, and browser type.
We also may use these technologies to collect information about your online
activities over time and across third-party websites or other online services
(behavioral tracking). Please see our Website for information on how you can
opt-out of behavioral tracking on this website and how we respond to web
browser signals and other mechanisms that enable consumers to exercise
choice about behavioral tracking.
The information we collect automatically includes personal information we
may maintain it or associate it with personal information we collect in other
ways or receive from third parties. It helps us to improve our Website and to
deliver better and more personalized service, including by enabling us to:
Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our
Website according to your individual interests.
Speed up your searches.
Recognize you when you return to our Website.
The technologies we use for this automatic data collection may include:
Cookies (or browser cookies). A cookie is a small file placed on the hard
drive of your computer. You may refuse to accept browser cookies by
activating the appropriate setting on your browser. However, if you
select this setting you may be unable to access certain parts of our
Website. Unless you have adjusted your browser setting so that it will
refuse cookies, our system will issue cookies when you direct your
browser to our Website.
Flash Cookies. Certain features of our Website may use local stored
objects (or Flash cookies) to collect and store information about your
preferences and navigation to, from, and on our Website. Flash cookies
are not managed by the same browser settings as are used for browser
cookies. For information about managing your privacy and security
settings for Flash cookies, see Choices About How We Use and
Disclose Your Information.
Web Beacons. Pages of our Website may contain small electronic files
known as web beacons (also referred to as clear gifs, pixel tags, and
single-pixel gifs) that permit the Company, for example, to count users
who have visited those pages or opened an email and for other related
website statistics (for example, recording the popularity of certain
website content and verifying system and server integrity).
Google Analytics. Our website uses a tool called Google Analytics,
which collects user information regarding the activities that users
engage in while on the website. Google Analytics collects information
such as how often users visit this site, what pages they visit when they
do so, and what other sites they used prior to coming to this site. We
use the information we get from Google Analytics to improve this site
and our outreach efforts. Google Analytics collects only the IP address
assigned to you on the date you visit this site, rather than your name or
other identifying information. Although Google Analytics plants a
permanent cookie on your web browser to identify you as a unique user
the next time you visit this site, the cookie cannot be used by anyone
but Google. Google’s ability to use and share information collected by
Google Analytics about your visits to this site is restricted by the Google
Analytics Terms of Use and the Google Privacy Policy. You can prevent
Google Analytics from recognizing you on return visits to this site by
disabling cookies on your browser.
Google Ads & Remarketing. We use a tool called “Google Ads” to
collect information about the use of this site and use this information to
serve you more relevant advertisements (“Retargeting”). Google and
other third parties may show these advertisements on other websites
that you visit or services you use. These ads shown on other web sites
are based on your past visits to this site by using cookies. You may opt-
out of Google’s use of cookies by visiting Google’s Ads Settings page.
Facebook Tracking Pixel. We may use the “conversion tracking pixel”
provided by Facebook to record the efficacy of Facebook’s
advertisements and for additional market research purposes. This tool
allows us to gather information about your activity after you are
redirected to the website after clicking on an advertisement on
Facebook. Facebook or its partners may use a cookie to facilitate the
display of advertisements. Facebook may save and process this data
and connect it to your account in accordance with Facebook’s Data
Policy.
Embedded Scripts. An embedded script is programming code that is
designed to collect information about your interactions with the website,
such as the links you click on. The code is temporarily downloaded onto
your Device from our web server or a third-party service provider, is
active only while you are connected to our site, and is deactivated or
deleted thereafter.
We do not collect personal information automatically, but we may tie this
information to personal information about you that we collect from other
sources or you provide to us.
6. Third-Party Use of Cookies and Other Tracking Technologies.
Some content or applications, including advertisements, on the Website are
served by third-parties, including advertisers, ad networks and servers,
content providers, and application providers. These third parties may use
cookies alone or in conjunction with web beacons or other tracking
technologies to collect information about you when you use our website. The
information they collect may be associated with your personal information or
they may collect information, including personal information, about your online
activities over time and across different websites and other online services.
They may use this information to provide you with interest-based (behavioral)
advertising or other targeted content.
We do not control these third parties’ tracking technologies or how they may
be used. If you have any questions about an advertisement or other targeted
content, you should contact the responsible provider directly. For information
about how you can opt-out of receiving targeted advertising from many
providers, see Choices About How We Use and Disclose Your Information.
7. How We Use Your Information.
We use information that we collect about you or that you provide to us,
including any personal information:
To present our Website and its contents to you.
To provide you with information, products, or services that you request
from us.
To fulfill any other purpose for which you provide it.
To communicate with you about your order, purchase, account, or
subscription.
To carry out our obligations and enforce our rights arising from any
contracts entered into between you and us, including for billing and
collection.
To notify you about important changes to our Website or any products
or services we offer or provide through it.
To operate, maintain, improve, personalize, and analyze the products or
services we offer or provide;
To monitor and analyze trends, usage, and activities for marketing or
advertising purposes;
To detect, prevent, or investigate security breaches, fraud, and other
unauthorized or illegal activity;
To allow you to participate in interactive features on our Website.
Send promotional communications, such as information about features,
newsletters, offers, promotions, contests, and events;
Share information across the Company’s products and devices to
provide a more tailored and consistent experience on all Company
products you use;
Develop, test and improve new products or services, including by
conducting surveys and research, and testing and troubleshooting new
products and features;
In any other way, we may describe when you provide the information.
For any other purpose with your consent.
We may also use your information to contact you about our own and third-
parties’ goods and services that may be of interest to you. For more
information, see Choices About How We Use and Disclose Your Information.
We may use the information we have collected from you to enable us to
display advertisements to our advertisers’ target audiences. Even though we
do not disclose your personal information for these purposes without your
consent, if you click on or otherwise interact with an advertisement, the
advertiser may assume that you meet its target criteria.
We do not sell, rent or lease our customer lists to the third party.
8. Disclosure of Your Information.
We may disclose aggregated or anonymized information about our users
without any restrictions. We will not share your personal information that we
collect or you provide as described in this Policy except in the following
circumstances:
With subsidiaries and affiliates for business purposes. To our
subsidiaries and affiliated companies for purposes of management and
analysis, decision-making, and other business purposes.
When we work with service providers. To service providers, contractors,
and other third parties that provide us with support services, such as
credit card processing, website hosting, email and postal delivery,
location mapping, product and service delivery, or analytics services,
and who are bound by contractual obligations to keep personal
information confidential and use it only for the purposes for which we
disclose it to them.
When we become involved in a sale or transfer of the Company. If we
become involved with a merger, divestiture, restructuring,
reorganization, dissolution, or other sale or transfer of some or all of the
Company’s assets (whether as a going concern or as part of
bankruptcy, liquidation, or similar proceeding), to business entities or
people involved in the negotiation or transfer.
When we are required by law. To comply with any court order, law, or
legal process, including to respond to any government or regulatory
request.
When we enforce our rights. To enforce or apply this Policy, our Terms
of Use, and other agreements, including for billing and collection
purposes.
To help protect lawful interests. If we believe disclosure will help us
protect the rights, property, or safety of the Company, our users,
partners, agents, and others. This includes exchanging information with
other companies and organizations for fraud protection, and spam and
malware prevention.
To fulfill the purpose for that information or with your consent. To fulfill
the purpose for which you provide the information, for any other purpose
disclosed by us when you provide the information, or with your consent.
When we work with marketing service providers. To marketing service
providers to assess, develop, and provide you with promotions and
special offers that may interest you, administer contests, sweepstakes,
and events, or for other promotional purposes.
When we work with business partners. To third parties whom we have
strategic marketing alliances or partnerships with for the purpose of
providing you information regarding products and services that we think
will be of interest to you.
Any other types of third-party disclosures.
Information that you post on or through the public areas of the Services (e.g.,
chat rooms, bulletin boards, and discussion groups) are generally accessible
to, and may be collected and used by, others and may result in unsolicited
messages or other contact from others. Users of the Services are encouraged
to exercise caution when providing personal information about themselves in
public or interactive areas.
“Do Not Track” is a privacy preference you can set in most web browsers.
When you turn on this preference, it sends a signal or message to the
websites you visit indicating that you do not wish to be tracked. Please note
that we currently do not respond to Do Not Track browser settings.
9. Choices About How We Use and Disclose Your Information.
We strive to provide you with choices regarding the personal information you
provide to us. We have created mechanisms to provide you with the following
control over your information:
Cookies & Other Tracking Technologies. You may be able to set your
browser to reject cookies and certain other technologies by adjusting
the appropriate settings in your browser. Each browser is different, but
many common browsers have preferences that may be adjusted to
allow you to either accept or reject cookies and certain other
technologies before they are set or installed, or allow you to remove or
reject the use or installation of certain technologies altogether. We
recommend that you refer to the Help menu in your browser to learn
how to modify your browser settings. Please note that you cannot
remove Flash cookies simply by changing your browser settings. To
learn how you can manage your Flash cookie settings, visit the Flash
player settings page on Adobe’s website. If you disable or refuse
cookies, please note that some parts of the Services may become
inaccessible or may not function properly.
Promotional Communications from the Company. If you do not wish to
have your contact information used by the Company to promote our
own or third-party products or services, you can opt-out by (i) informing
us of your preference at the time you register for an account, complete
an order form, sign up for our newsletter, or complete any other form on
or through the Services which we collect your data; (ii) modifying your
user preferences in your account profile by checking or unchecking the
relevant boxes; (iii) following the opt-out instructions in the promotional
emails we send you; or (iv) sending us an email stating your request.
Please note that if you opt-out of receiving promotional communications
from us, we may still send you transactional communications, including
emails about your account or purchases.
Disclosure of Your Information for Third-Party Advertising. If you do not
want us to share your personal information with unaffiliated or non-
agent third parties for promotional purposes, you can opt-out by (i)
informing us of your preference at the time you register for an account,
complete an order form, sign up for our newsletter, or complete any
other form on or through the Services which we collect your data; (ii)
modifying your user preferences in your account profile by checking or
unchecking the relevant boxes; (iii) following the opt-out instructions in
the promotional emails we send you; or (iv) sending us an email stating
your request.
Targeted Advertising. If you do not want us to use information that we
collect or that you provide to us to deliver advertisements according to
our advertisers’ target-audience preferences, you can opt-out by
modifying your user preferences in your account profile by checking or
unchecking the relevant boxes or sending us an email stating your
request. We do not control third parties’ collection or use of your
information to serve interest-based advertising. However, these third
parties may provide you with ways to choose not to have your
information collected or used in this way. Many advertising companies
that collect information for interest-based advertising are members of
the Digital Advertising Alliance or the Network Advertising Initiative, both
of which maintain websites where people can opt-out of interest-based
advertising from their members. To opt-out on these pages, visit
www.AboutAds.info and www.networkadvertising.org.
Location Information. You may be able to adjust the settings of your
device so that information about your physical location is not sent to us
or third parties by (a) disabling location services within the device
settings; or (b) denying certain websites or mobile applications
permission to access location information by changing the relevant
preferences and permissions in your mobile device or browser settings.
Please note that your location may be derived from your WiFi,
Bluetooth, and other device settings. If you have questions about how to
disable your device’s location services, we recommend you contact your
mobile service carrier or your device manufacturer.
Voice Transmissions. You may be able to adjust the settings of your
device so that your voice transmissions cannot be sent to us or third
parties by (a) disabling microphone and speech recognition services
within the device settings; or (b) denying certain websites or mobile
applications permission to access microphone and speech recognition
services by changing the relevant preferences and permissions in your
mobile device or browser settings.
We do not control third parties’ collection or use of your information to serve
interest-based advertising. However, these third parties may provide you with
ways to choose not to have your information collected or used in this way.
You can opt-out of receiving targeted ads from members of the Network
Advertising Initiative (“NAI”) on the NAI’s website.
California residents may have additional personal information rights and
choices. Please see Your California Privacy Rights for more information.
10. Your California Privacy Rights.
Under California Civil Code sections 1798.83-1798.84, California residents
are entitled to ask us for a notice identifying the categories of personal
customer information which we share with our affiliates and third parties for
marketing purposes, and providing contact information for such affiliates and
third parties. If you are a California resident and would like a copy of this
notice, please submit a written request to the following address: ShadeAIO,
132 Racine Dr, Wilmington NC 28411, United States of America.
We will make every effort to promptly respond to your request.
If you are a California resident, California law may provide you with additional
rights regarding our use of your personal information. To learn more about
your California privacy rights, please review our CCPA Privacy Notice for
California Residents.
11. Transfer of Information to the United States.
Our site is operated in the United States and intended for users located in the
United States. If you are located outside of the United States, please be
aware that information we collect, including Personal Information, will be
transferred to, processed, stored and used in the United States. The data
protection laws in the United States may differ from those of the country in
which you are located, and your Personal Information may be shared with
third parties for direct marketing purposes and may be subject to access
requests from governments, courts, or law enforcement in the United States
according to laws of the United States. By using our site or providing us with
any information, you consent to the transfer to, and processing, usage,
sharing and storage of your information, including Personal Information, in the
United States as set forth in this Privacy Policy.
12. Data Security.
We take reasonable precautions to secure your personal information. We
have implemented measures designed to secure your personal information
from accidental loss and from unauthorized access, use, alteration, and
disclosure. All information you provide to us is stored on our secure servers
behind firewalls. Any payment transactions will be.
The safety and security of your information also depend on you. Where we
have given you (or where you have chosen) a password for access to certain
parts of our Website, you are responsible for keeping this password
confidential. We ask you not to share your password with anyone. We urge
you to be careful about giving out information in public areas of the Website
like message boards. The information you share in public areas may be
viewed by any user of the Website.
Unfortunately, the transmission of information via the internet is not
completely secure. Although we do our best to protect your personal
information, we cannot guarantee the security of your personal information
transmitted to our Website. Any transmission of personal information is at your
own risk. We are not responsible for circumvention of any privacy settings or
security measures contained on the Website.
13. Changes to Our Privacy Policy.
It is our policy to post any changes we make to our privacy policy on this page
with a notice that the privacy policy has been updated on the Website home
page. If we make material changes to how we treat our users’ personal
information, we will notify you by email to the primary email address specified
in your account or through a notice on the Website home page. The date the
privacy policy was last revised is identified at the top of the page. You are
responsible for ensuring we have an up-to-date active and deliverable email
address for you, and for periodically visiting our Website and this privacy
policy to check for any changes.
14. Terms of Use.
If you choose to visit the Services, your visit and any dispute over privacy is
subject to this Policy and our Terms of Use, including limitations on damages,
resolution of disputes, and application of the governing law.
15. Contact Information.
To ask questions or comment about this privacy policy and our privacy
practices, contact us at
Email: help@shadeaio.com.
Address: ShadeAIO, 132 Racine Dr, Wilmington NC 28411, United States of
America.
Phone: (917) 862-2333.
CCPA Privacy Notice for California Residents
Effective Date: June 30, 2021
Last Reviewed: June 30, 2021
This Privacy Notice for California Residents supplements the information
contained in ShadeAIO’s Privacy Policy (see above) and applies solely to all
visitors, users, and others who reside in the State of California (“consumers
or “you”). We adopt this notice to comply with the California Consumer Privacy
Act of 2018 (CCPA) and any terms defined in the CCPA have the same
meaning when used in this Notice.
Where noted in this Notice, the CCPA temporarily exempts personal
information reflecting a written or verbal business-to-business communication
(“B2B personal information”) from some of its requirements.
1. Information We Collect.
Our Website collects information that identifies, relates to, describes,
references is reasonably capable of being associated with, or could
reasonably be linked, directly or indirectly, with a particular consumer,
household, or device (“personal information”). Personal information does not
include:
Publicly available information from government records.
Deidentified or aggregated consumer information.
Information excluded from the CCPA’s scope, like:
o health or medical information covered by the Health Insurance
Portability and Accountability Act of 1996 (HIPAA) and the
California Confidentiality of Medical Information Act (CMIA) or
clinical trial data;
o personal information covered by certain sector-specific privacy
laws, including the Fair Credit Reporting Act (FCRA), the Gramm-
Leach-Bliley Act (GLBA) or California Financial Information
Privacy Act (FIPA), and the Driver’s Privacy Protection Act of
1994.
In particular, our Website has collected the following categories of personal
information from its consumers within the last twelve (12) months:
Category
Examples
Collected
A. Identifiers.
A real name, alias, postal address, unique personal
identifier, online identifier, Internet Protocol address,
email address, account name, Social Security number,
driver’s license number, passport number, or other
similar identifiers.
YES
B. Personal information
categories listed in the
California Customer Records
statute (Cal. Civ. Code §
1798.80(e)).
A name, signature, Social Security number, physical
characteristics or description, address, telephone
number, passport number, driver’s license or state
identification card number, insurance policy number,
education, employment, employment history, bank
account number, credit card number, debit card
number, or any other financial information, medical
information, or health insurance information.
Some personal information included in this category
may overlap with other categories.
YES
C. Protected classification
characteristics under
California or federal law.
Age (40 years or older), race, color, ancestry, national
origin, citizenship, religion or creed, marital status,
medical condition, physical or mental disability, sex
(including gender, gender identity, gender expression,
pregnancy or childbirth and related medical
conditions), sexual orientation, veteran or military
status, genetic information (including familial genetic
information).
NO
D. Commercial information.
Records of personal property, products or services
purchased, obtained, or considered, or other purchasing
or consuming histories or tendencies.
NO
E. Biometric information.
Genetic, physiological, behavioral, and biological
characteristics, or activity patterns used to extract a
template or other identifier or identifying information,
such as, fingerprints, faceprints, and voiceprints, iris or
retina scans, keystroke, gait, or other physical patterns,
and sleep, health, or exercise data.
NO
F. Internet or other similar
network activity.
Browsing history, search history, information on a
consumer’s interaction with a website, application, or
advertisement.
NO
G. Geolocation data.
Physical location or movements.
NO
H. Sensory data.
Audio, electronic, visual, thermal, olfactory, or similar
information.
NO
I. Professional or
employment-related
information.
Current or past job history or performance evaluations.
NO
J. Non-public education
information (per the Family
Education records directly related to a student
maintained by an educational institution or party acting
NO
Educational Rights and
Privacy Act (20 U.S.C.
Section 1232g, 34 C.F.R.
Part 99)).
on its behalf, such as grades, transcripts, class lists,
student schedules, student identification codes, student
financial information, or student disciplinary records.
K. Inferences drawn from
other personal information.
Profile reflecting a person’s preferences,
characteristics, psychological trends, predispositions,
behavior, attitudes, intelligence, abilities, and aptitudes.
NO
Our Website obtains the categories of personal information listed above from
the following categories of sources:
Directly from you. For example, from forms you complete or products
and services you purchase.
Indirectly from you. For example, from observing your actions on our
Website.
2. Use of Personal Information.
We may use or disclose the personal information we collect for one or more of
the following purposes:
To fulfill or meet the reason you provided the information. For example,
if you share your name and contact information to request a price quote
or ask a question about our products or services, we will use that
personal information to respond to your inquiry. If you provide your
personal information to purchase a product or service, we will use that
information to process your payment and facilitate delivery. We may
also save your information to facilitate new product orders or process
returns.
To provide, support, personalize, and develop our Website, products,
and services.
To create, maintain, customize, and secure your account with us.
To process your requests, purchases, transactions, and payments and
prevent transactional fraud.
To provide you with support and to respond to your inquiries, including
to investigate and address your concerns and monitor and improve our
responses.
To personalize your Website experience and to deliver content and
product and service offerings relevant to your interests, including
targeted offers and ads through our Website, third-party sites, and via
email or text message (with your consent, where required by law).
To help maintain the safety, security, and integrity of our Website,
products and services, databases and other technology assets, and
business.
For testing, research, analysis, and product development, including to
develop and improve our Website, products, and services.
To respond to law enforcement requests and as required by applicable
law, court order, or governmental regulations.
As described to you when collecting your personal information or as
otherwise set forth in the CCPA.
To evaluate or conduct a merger, divestiture, restructuring,
reorganization, dissolution, or other sale or transfer of some or all of our
assets, whether as a going concern or as part of bankruptcy, liquidation,
or similar proceeding, in which personal information held by us about
our Website users is among the assets transferred.
We will not collect additional categories of personal information or use the
personal information we collected for materially different, unrelated, or
incompatible purposes without providing you notice.
3. Sharing Personal Information.
We may disclose your personal information to a third party for a business
purpose. When we disclose personal information for a business purpose, we
enter a contract that describes the purpose and requires the recipient to both
keep that personal information confidential and not use it for any purpose
except performing the contract. The CCPA prohibits third parties who
purchase the personal information we hold from reselling it unless you have
received explicit notice and an opportunity to opt-out of further sales.
We share your personal information with the following categories of third
parties:
Service providers.
Marketing agencies.
Data aggregators.
4. Disclosures of Personal Information for a Business Purpose.
In the preceding twelve (12) months, Company has not disclosed personal
information for a business purpose.
5. Sales of Personal Information.
In the preceding twelve (12) months, Company had not sold personal
information.
6. Your Rights and Choices.
The CCPA provides consumers (California residents) with specific rights
regarding their personal information. This section describes your CCPA rights
and explains how to exercise those rights.
6.1 Access to Specific Information and Data Portability Rights.
You have the right to request that we disclose certain information to you about
our collection and use of your personal information over the past 12 months.
Once we receive and confirm your verifiable consumer request, we will
disclose to you:
The categories of personal information we collected about you.
The categories of sources for the personal information we collected
about you.
Our business or commercial purpose for collecting or selling that
personal information.
The categories of third parties with whom we share that personal
information.
The specific pieces of personal information we collected about you (also
called a data portability request).
If we sold or disclosed your personal information for a business
purpose, two separate lists disclosing:
o sales, identifying the personal information categories that each
category of recipient purchased; and
o disclosures for a business purpose, identifying the personal
information categories that each category of recipient obtained.
We do not provide these access and data portability rights for B2B personal
information.
6.2 Deletion Request Rights.
You have the right to request that we delete any of your personal information
that we collected from you and retained, subject to certain exceptions. Once
we receive and confirm your verifiable consumer request, we will delete (and
direct our service providers to delete) your personal information from our
records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary
for us or our service provider(s) to:
a. Complete the transaction for which we collected the personal
information, provide a good or service that you requested, take actions
reasonably anticipated within the context of our ongoing business
relationship with you, fulfill the terms of a written warranty or product
recall conducted in accordance with federal law, or otherwise perform
our contract with you.
b. Detect security incidents, protect against malicious, deceptive,
fraudulent, or illegal activity, or prosecute those responsible for such
activities.
c. Debug products to identify and repair errors that impair existing
intended functionality.
d. Exercise free speech, ensure the right of another consumer to exercise
their free speech rights, or exercise another right provided for by law.
e. Comply with the California Electronic Communications Privacy Act (Cal.
Penal Code § 1546 et. seq.).
f. Engage in public or peer-reviewed scientific, historical, or statistical
research in the public interest that adheres to all other applicable ethics
and privacy laws, when the information’s deletion may likely render
impossible or seriously impair the research’s achievement, if you
previously provided informed consent.
g. Enable solely internal uses that are reasonably aligned with consumer
expectations based on your relationship with us.
h. Comply with a legal obligation.
i. Make other internal and lawful uses of that information that are
compatible with the context in which you provided it.
We do not provide these deletion rights for B2B personal information.
6.3 Exercising Access, Data Portability, and Deletion Rights.
To exercise the access, data portability, and deletion rights described above,
please submit a verifiable consumer request to us by either:
Emailing us at help@shadeaio.com.
Visiting https://shadeaio.com.
Only you, or someone legally authorized to act on your behalf, may make a
verifiable consumer request related to your personal information. You may
also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data
portability twice within a 12-month period. The verifiable consumer request
must:
Provide sufficient information that allows us to reasonably verify you are
the person about whom we collected personal information or an
authorized representative, which may include:
o Name, contact information, and information related to your
transaction or relationship with the Company, but the specific
information requested may differ depending on the circumstances
of your request for your security and to protect privacy rights.
Describe your request with sufficient detail that allows us to properly
understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal information if
we cannot verify your identity or authority to make the request and confirm the
personal information relates to you.
Making a verifiable consumer request does not require you to create an
account with us. However, we do consider requests made through your
password-protected account sufficiently verified when the request relates to
personal information associated with that specific account.
We will only use the personal information provided in a verifiable consumer
request to verify the requestor’s identity or authority to make the request.
6.4 Response Timing and Format.
We endeavor to respond to a verifiable consumer request within forty-five (45)
days of its receipt. If we require more time (up to 45 days), we will inform you
of the reason and extension period in writing.
If you have an account with us, we will deliver our written response to that
account. If you do not have an account with us, we will deliver our written
response by mail or electronically, at your option.
Any disclosures we provide will only cover the 12-month period preceding the
verifiable consumer request’s receipt. The response we provide will also
explain the reasons we cannot comply with a request, if applicable. For data
portability requests, we will select a format to provide your personal
information that is readily useable and should allow you to transmit the
information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer
request unless it is excessive, repetitive, or manifestly unfounded. If we
determine that the request warrants a fee, we will tell you why we made that
decision and provide you with a cost estimate before completing your request.
6.5 Personal Information Sales Opt-out and Opt-In Rights.
If you are 16 years of age or older, you have the right to direct us to not sell
your personal information at any time (the “right to opt-out”). We do not sell
the personal information of consumers we actually know are less than 16
years of age, unless we receive affirmative authorization (the “right to opt-in”)
from either the consumer who is at least 13 but not yet 16 years of age, or the
parent or guardian of a consumer less than 13 years of age. Consumers who
opt-in to personal information sales may opt-out of future sales at any time.
7. Non-Discrimination.
We will not discriminate against you for exercising any of your CCPA rights.
Unless permitted by the CCPA, we will not:
Deny you goods or services.
Charge you different prices or rates for goods or services, including
through granting discounts or other benefits, or imposing penalties.
Provide you a different level or quality of goods or services.
Suggest that you may receive a different price or rate for goods or
services or a different level or quality of goods or services.
However, we may offer you certain financial incentives permitted by the CCPA
that can result in different prices, rates, or quality levels. Any CCPA-permitted
financial incentive we offer will reasonably relate to your personal
information’s value and contain written terms that describe the program’s
material aspects. Participation in a financial incentive program requires your
prior opt-in consent, which you may revoke at any time.
8. Other California Privacy Rights.
California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users
of our Website that are California residents to request certain information
regarding our disclosure of personal information to third parties for their direct
marketing purposes. To make such a request, please send an email to
help@shadeaio.com or write us at ShadeAIO, 132 Racine Dr, Wilmington NC
28411, United States of America.
9. Changes to Our Privacy Notice.
We reserve the right to amend this privacy notice at our discretion and at any
time. When we make changes to this privacy notice, we will post the updated
notice on the Website and update the notice’s effective date. Your continued
use of our Website following the posting of changes constitutes your
acceptance of such changes.
10. Contact Information.
If you have any questions or comments about this notice, the ways in which
Company collects and uses your information described here and in the
Privacy Policy (see above), your choices and rights regarding such use, or
wish to exercise your rights under California law, please do not hesitate to
contact us at
Website: https://shadeaio.com.
Email: help@shadeaio.com.
Postal Address: 132 Racine Dr, Wilmington NC 28411, United States of
America.